Welcome to REVO performance management system.
Here is where your teams' performance will be brewed using our intelligent application.
What is MACS- DM? What is it used for?
MACS stands for Metrics Actions Competences Sales MACS - DM is an application tailored for district managers to monitor their teams' sales performance/KPIs in real-time.
As a District Manager, MACS will automatically log in without any username or password.
MACS - METRICS interface
The following explains the interface of MACS - Metrics. This is available for District Managers "Managers with Direct reporting Medical Reps only"
Here are the most important Navigation tools which you need to get acquainted with before we start.
MACS analytics screen will have the following navigations:
District Dashboard
Team Performance
Member Performance
Report Tabs
Filters
Connectivity Indicator
Pie charts are usually interactive. When you click on them you drill down to view each segment sub-pie chart.
Graphs auto morph with specialty, time, and product filters to project months or days and all products/specialty.
Specialty, Product & Date Filters
Specialty filter for MACS platform allows you to select one or multiple HCP specialties. ie: Cardio or GP.
You can select all the specialties that you would like to have an overview of and apply the filters to see the results.
Product filter for MACS platform allows you to select one or multiple products on your list.
Select your custom dates and apply the filter to see results. You can also select one or more products from the product filter.
## Filters only active in relevant graphs section.
District Dashboard
On the Dashboard, you will have an overview of the key performance indicators. This will provide you as a manager with the continuous health status of your District performance, customer targeting, coverage, and strike rate.
You can always use the filter to see the KPIs within specific months.
## Please note in Dashboard KPIs:
Calculation default to Month to date.
You can see the previous month(s) KPIs using the date filter.
Calculations always show full month KPIs regardless of the chosen filter date range. For example: choosing to view the date range 15/10/2018 to 20/11/2018 will always show you the full month of October + November KPIs.
Team Performance
Team performance you will be able to view different reports such as:
Force: the magnitude of activities and the heartbeats of activities in the field per day, minute, team, and region. These are based on assigned sessions.
Execution: shows if your planned marketing activities or customer targeting are being executed according to plan. This is based on assigned sessions.
Team Focus comparison - you will be able to compare product detailing among the salesforce team.
Member Performance
Each member's performance in your team contributes to the overall performance. Using MACS you can view each member's performance in detail.
Note that: Performance indicator "Color bar" as-of-now is based on territory coverage only.
When clicking on the member you will view several reports. This includes:
Member Dashboard
On the Dashboard you will see the members' KPIs, provide information on the call rate, strike rate, territory coverage, and much more.
REVO Force
Using Revo force you will see the magnitude of activities that take place in the field by each member daily & hourly.
Note: It is based on total activities = assigned + unassigned sessions
REVO Execution
Revo execution analysis shows whether each member is working according to the communicated marketing plan and customer targeting set.
Note: It is based on total activities = assigned + unassigned sessions
DRx Force
DRx force is the magnitude of activities taking place by each member daily, hourly, and per product.
Note: Graph data based on assigned sessions only = Actual validated Physician interaction
DRx Speciality
Assigned sessions, give you more detailed analytics on the detailing per specialty.
By clicking on the graphs you can drill down to see the distribution per impact and products
Note: Graph data based on assigned sessions only = Actual validated Physician interaction
DRx Impact
Check your member activities based on the customer segment and impact.
By clicking on the graphs you can drill down to see the distribution per impact.
DRx List Strike
List strike will show you the full list of member accounts and how many visits were made. Cool fact: it can be specific to each member.
DRx Daily Visits
Daily visits will show you each visited account with exact dates, duration, specialty, and impact.
Cool Tip: clicking on the header will sort the account names from a-->z and from z-->a.
DRx Effective Visit Duration
EVD = Effective Visit duration will show how much time your team members spend visiting HCPs/day.
Note: You need to be connected to the internet to use MACS