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Managing Requests

How to respond to Add, Update and Remove requests

Mission-Control avatar
Written by Mission-Control
Updated over a week ago


As a manager, you have a very vital role when it comes to responding to RDC list requests shared by your team members. 

That is why we have put together this article to guide you through how requests are treated. 

By now you have probably signed in to your RDC account.  

You have been told by your team members that they have shared some requests that need approval.

So, what do you need to do?

First, access your RDC and click on the list icon on the left side of the screen 

A list with all the pending requests will appear.

As a manager you will need to respond to 3 types of requests:

  1. Add Requests

You can either approve or deny the request.

If you click on approve a pop-up will appear to confirm your choice.

Please note that only Add requests will have to be also approved by SFE to avoid any duplications on Master List.


2. Update Requests

Update requests will allow you to see each updated component that needs to be approved or denied. 

Please note that Reps will not have access to Update a doctor's Impact - Classification.

3. Remove Requests

Remove requests will come with a note which explains the reason for the specific action requested.


A Diagram of the Process is available to better understand how the process works:

  1. Add

2. Update

3. Remove


Please contact Revo Support team for further information.

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