An accurate CRM list is the foundation of accurate analytics.

REVO unlike any other software will make sure your CRM is 100% accurate through RDC.

How do you ask?

The main CRM list shared by SFE Manager (SalesForce Effectiveness) will be assigned to Medical Reps for verification through RDC.

Yes, you as a Medical Rep will be 100% responsible for the accuracy of your lists.

You will have the option to request Adding, Removing, and Editing the HCP on your list. 

In this article, we will discuss how to update an existing contact in RDC.

Access your Contact list through your RDC application on your Tab. 

First, confirm the contact which you want to update.

Another confirmation will be requested to avoid any unwanted confirmation.

Once you have confirmed the contact, you will be able to access the profile which includes all the details.
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If you spot any information that needs to be updated/ edited you click on the update button on the top right of the screen.

The screen will be directed to the updated interface where you can edit account type, name, gender specialty, and workplace address. 

You will not be able to edit the Impact as this is something that the SFE presets.

After finishing the edits you wanted to make, you click on the send button.

Like any request done, you will have to wait for the approval of your manager.

when you want to check on the status of the request, please access your contact list.

Also, you can see the status of all requests in the requests section.

Here is the RDC Process for Update requests for your reference.

The update request made will be shared with your direct manager for approval Through RDC - Manager.

If the update request gets Denied, you will have no option but to accept the contact as it was.

If it gets approved, it will be sent to the DCH (DYNAMIC CONTACT HUB) and eventually will get reflected in your list and the Master Contact list.

​Please contact the Revo Support Team for further inquires.